Some hair questions come up time and time again so we've compiled an FAQ. If your question isn't included below why not pose a question?

Blotchy Colour


Q: I just dyed my hair but it came out all blotch. Any ideas how I can sort this out?

A:The solution to this really depends on what you've just done to your hair. If you bleached your hair and it's turned out blotchy the only thing you can do ...

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Fading Colour


Q: My hair colour seems to fade really quickly. Is there anything I can do to slow the fading?

A:This is usually a problem with semi-permanent dyes, especially colours like blue and red. The trouble with red is that it will always wash out to either orange or pink ...

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Hair Feels Like Straw


Q: My hair used to be so shiny and soft but now it just feels like straw. What am I doing wrong?

A:Sounds like your hair is a bit over processed. Lay off the bleach and straightening irons for a while and let your hair have a rest. Use intensive conditioner to ...

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Hair is Falling Out


Q: Every time I wash my hair there are huge clods of it in the plug hole. What's going on?

A:Are you sure you're hair is really falling out? People tend to molt and bit so sometimes you'll find loads more hair caught in your hair brush than usual. Also, ...

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Bad Hair Cut


Q: Help! I just got a really bad hair cut and I don't know how to fix it!

A:The solution to a bad cut really depends on the circumstances but it's never as bad as you think. Be thankful that hair grows back. You only need about 2 ...

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Hair Gone Orange


Q: I tried colouring my hair and it turned orange!

A:Orange hair is usually a side effect of bleaching out black. Anyone who has black hair or who has ever tried to bleach out black dye will know how bad ...

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Hair Gone Green


Q: My hair has gone green, how can I fix it?

A:This usually happens when someone has light hair and they try to dye it brown. This happens because some brown dyes are green based. To counteract this you should have ...

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Stretchy Hair


Q: My hair feels really stretchy when wet and sometimes breaks off if I stretch it too far. What's wrong with it?

A:If when you stretch your hair it doesn't spring back to the same length quickly then it's very close to breaking off! To avoid that you need to stop doing ...

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